Intercultural Awareness (Part 1 – Introduction & Part 2 – Development)
Description and Target audience
This workshop is for people, both business and professional, who have international contacts.
It is for people who interface with foreign clients and colleagues, where English is the language of communication in meetings, negotiations, projects, teams, etc.
Benefits and Goals
- Improve self-awareness and interpersonal skills across borders
- Deepen understanding of variations between cultures
- Develop culturally appropriate behaviour for handling cultural differences in business customs, management styles and social interaction
- Explore and improve techniques to participate more effectively in international meetings and discussions
- Improve efficiency and effectiveness in interpersonal relationships
- Develop action plans and strategies for effective intercultural interaction in the workplace
- Reflection and transference of ideas from awareness through application
Professional and personal benefits:
- Acquire widely applicable language, interpersonal and communication skills and tools to maximise cross-border effectiveness
- Strengthen interpersonal communication effectiveness during contact with international colleagues and partners
- Develop effective methods to minimise misunderstandings and deal with conflict
- Clarification and comparison of variations in linguistic and communication style and contexts
Client and Cultural Focus
- Specific culture focus – compare the one’s own culture and the target culture(s).
- General culture focus – examines and explores different parts of our international world.
Training Sessions and Discussions Topics
- Understanding models of culture (what is culture?)
- Cultural kaleidoscope – develop awareness of how national, organizational and individual cultural perceptions and values influence attitude, behaviour and communication style
- Focused development of professional skills and interpersonal competence for impact and persuasion in professional contexts (meetings, presentations, management and leadership)
- Develop culturally appropriate strategies and concrete learning points for handling cultural differences in business customs, management styles, social interaction, written communication, etc.
- Share personal experience of working in international teams
- Develop systematic and effective communication strategies for working with colleagues and clients from other countries
- Exploit benefits of working across cultures and utilising culture diversity
Start Level, Length and Participants
Participants should already have a good working knowledge of English – B1/B2 on the European Council Reference Grid.
Length: 2 + 2 Days
Participants: Max 12
Where can the course be held?
Courses can be held in Bath Spa and vicinity, or in any location you choose.
If you do choose to have your course/workshop in the scenic Roman city of Bath, you can choose between staying with a host family, in a guest house or hotel.